Terms and Conditions
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§ 1
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Euroheli Südwest GmbH & CO KG supplies all services exclusively on the basis of these Terms and Conditions. These Terms and Conditions are applicable from the first business connection and form the basis for all future services without having to be agreed upon again in each individual instance. At the latest with the receipt of the services, the client has accepted these conditions and the privity of contract is established. In the event of a required variation in individual cases, it is essential in each case that the exception be documented in writing and countersigned by both parties.
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§ 2
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The purchaser and holder of the flight voucher can cancel the appointment up to 24 hours before the agreed time and date. If the passenger cancels later than the 24 hour time limit or the passenger does not appear at the starting point at the time agreed, then the flight voucher (or gift flight voucher) is automatically forfeited.
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§ 3
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If a gift voucher was bought or a flight booked through distance selling, then the customer has the right according to § 355 BGB to cancel the gift voucher or booking within two weeks free of charge. The two week time limit begins with the receipt of voucher or of the reservation confirmation. Sending a cancellation is sufficient to comply with the time limit. Cancellations made after the time limit has expired will result in a cancellation charge to the customer. The cancellation charge for a gift voucher is € 35 per person. Gift vouchers are free of charge and are transferable to another person. |
§ 4
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Euroheli Südwest GmbH & CO KG services are normally offered upon the basis of the performance data of each helicopter. In each case they are subject to change with respect to the availability of the helicopter offered at the time of the placed order. Therefore, a contract made with Euroheli Südwest GmbH & CO KG is not legally validated through the acceptance of the offer, but first through the written confirmation of the order by Euroheli Südwest GmbH & CO KG.
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§ 5
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The prices offered by Euroheli Südwest GmbH & CO KG
normally only include the self-determined costs. Any additional costs and
fees arising from regulatory authorities as well as, airport, landing and
parking will be additionally charged.
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§ 6
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Euroheli Südwest GmbH & CO KG assumes no responsibility in the case of technical disorders on the helicopter or special devices. All are maintained according to the regulations. In this respect, disorders from Euroheli Südwest GmbH & CO KG are not covered. In the event of interference to a service occurring on the agreed date, the obligation of Euroheli Südwest GmbH & CO KG to provide the service is waived. The same applies in cases of force majeure, natural disasters and weather conditions which prevent a flight.
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§ 7
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Should in the above listed cases or similar situations,
the hindrance continue for so long a period that the adherence to the
contract for one of the contract partners is no longer reasonable, then the
contract may be cancelled. In this case, only the actual costs incurred up
until the cancellation including possible return flight costs must be paid.
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§ 8
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In the event of substantial
change to the basis of the calculation between when the offer was issued and
the service carried out or during the period of an ongoing service (e.g.
fuel prices) Euroheli Südwest GmbH & CO KG is entitled to claim a reasonably
calculated correction to the price of the service.
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§ 9
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In the case of e.g. force majeure or any other unforeseeable event and any incident which cannot be justifiably covered by Euroheli Südwest GmbH & CO KG, the agreed period of service is extended for length of time that these hindrances and events last.
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§10
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Euroheli Südwest GmbH & CO KG is entitled to request payment in advance for the fee established by the contract. This applies to long term contracts as well as, services which can be subdivided. Euroheli Südwest GmbH & CO KG is entitled in this respect to request an account in credit from the client for the duration of the service provided. The offsetting of alleged counterclaims on the part of the client is explicitly excluded.
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§ 11
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In the event that one of the
terms or a part thereof is or would be invalid or, then the Euroheli Südwest
GmbH & CO KG and the client and respectively the customer agree that the
remaining Terms and Conditions will not be affected. The invalid regulation
or the invalid part there of will be replaced by a condition which achieves
the same aim as the invalid condition.
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